Boomerang retrieves, organizes, and delivers complete medical record packages for law firms. No paralegal hours lost. Every record tracked, followed up on, and delivered organized and ready for your attorneys to review.
Most firms treat record retrieval as a line item. It isn't. It's a recurring drain on paralegal hours, case timelines, and attorney bandwidth, and it compounds across every active matter.
Paralegal Hours on Hold
Chasing providers, following up on delayed records, and managing incomplete packages consumes hours your paralegals should be spending on substantive case work.
Gaps That Show Up at Mediation
Incomplete medical timelines don't just slow cases. They reduce settlement leverage. A missing record from a treating provider is a concession you didn't plan to make.
Vendor Fees That Add Up
Per-record fees, copy service retainers, and rush charges accumulate across a high-volume docket. Most firms have never totaled the annual spend.
Once a matter is assigned to Boomerang, your team hands off the retrieval entirely. We request records from every treating provider, follow up on delays, manage HIPAA authorizations, and deliver organized packages ready for your attorneys' review.
Most record retrieval vendors are transaction businesses. Boomerang isn't. Our model generates revenue through the outcomes of the cases we support, so our incentive is case completion, not invoice volume.
Structurally Aligned Incentives
If your cases don't close, Boomerang doesn't generate revenue. We have more to lose from a service failure than you do.
Dedicated Firm Contact
One point of contact for your firm. If something needs attention, you make one call, not a ticket to a support queue.
No Transition Risk
Already using a record retrieval vendor? We handle the transition entirely. The workflow continues without interruption. Nothing falls through the cracks.
A 30-minute call is enough to determine whether Boomerang's record retrieval fits your firm's workflow. No commitment required.